Pick up & Delivery Information
For added convenience, we offer the following Pick Up | Delivery Options
All delivery and pick up options will be displayed during the checkout process, prior to payment and order confirmation.
- Door-to-door* delivery Australia Wide, made by TNT | FedEx
- Free Local pickup (Perth Wa only)
- White Glove** Delivery Melbourne please request a quote.
- White Glove Delivery other AU Cities please request a quote.
*Delivery Door-to-door means products are picked up at the door of the vendor and delivered to the recipient’s door.
**White Glove Delivery means inside delivery, room of choice and packaging removal all performed by our trusty partnered staff.
Australian Rural Areas are included, however, some rural/remote areas may require a fee. If you live in a remote area and are unsure about the delivery option please get in touch with us here.
For ready to ship items local pickup or delivery is available 90 -120 days* after the 30th of each month.
For ready to collect items local pick up or delivery is available 10 days after your order has been placed.
In some instances, pickup or delivery may be available earlier and you will be notified as soon as possible.
*You may be aware many businesses are experiencing supply chain challenges as a result of the current Global Shipping Crisis. This is creating more variability around order delivery dates.
Unfortunately, some matters are out of our hands, but please know we work very closely with our valued network of suppliers monitoring shipments to ensure we can best expedite delivery to our clients.
Regional deliveries may also expect an addition to the stated estimated delivery date on an order of up to 2 weeks, dependent upon location.
Buyer-arranged delivery. The buyer is, in every instance, free to arrange the buyer’s own delivery and may elect to use any company of its choice.
Do you have a question or two? Email us , we are here to help.
Please note if you chose any of the above delivery options You have to be available to sign for your purchase and verify that everything is in order before accepting the delivery.