FAQs

Australian furniture warehouse clearance – frequently asked questions

All your questions answered about PopUpDesign online Australian furniture warehouse items

PopUpDesign is an Australian furniture warehouse sale that provides exclusive access to premium designer furniture, bathroom, lighting and outdoor items across the country. We have established relationships with big name brands and wholesalers in all types of home furniture. PopUpDesign sells European designer furniture brands that are ex display or warehouse stock at a discounted price to ensure you get the most value for your money.

We are the first 1st quality designer furniture warehouse outlet available in Australia.

You can access our Clearance Event, a selection of quality items to buy instantly, open every day. This selection is available until stock lasts and constantly updated, hence make sure to check it out regularly.

We also have our monthly Flash Sales open to Vips First.

Join the VIP membership, it’s free and you get deals, discount coupons and exclusive access to Flash Sales.

Online Clearance Event is open 24/7.

We also run Flash Sales, approximately once a month, they are open to Vips Members first before they open to the general public.

Become Vip Member and be the first to know and access great deals.

Since designer furniture sales are carried out across the country, you can only view the items on offer online. However, our experienced team is more than capable of verifying the quality of every piece of furniture advertised.

Items will be as you see them online but sometimes the colour and material may change, so be sure to carefully read all product description which indicates available colour/pattern/material selection.

Please also note that due to the nature of devices and computer screens, there may be variances in colours and tones in the item when it arrives. But we always do our best to provide as much detail upfront as possible.

For added convenience, we offer local pickup and delivery.

Yes. You have to be available to sign for your purchase and verify that everything is in order before accepting the delivery.

Purchase online and you will be notified when you can collect directly from our warehouse.

Pick up or delivery is available approximately 90  days after the 30th of each month. You will be notified by email or phone.

Pick up: please bring your receipt of purchase and order number to claim your item.

Delivery: You have to be available to sign for your purchase and verify that everything is in order before accepting the delivery.

Unfortunately, we only offer our services across Australia for now. 

However, we encourage you to reach out to us via email and we may be able to arrange international delivery for you for an additional fee.

Yes. We are in the process of rolling out our services to other countries. PopUpDesign will be offered to Australia in the first instance but other countries throughout 2021 and beyond. Contact us today to bring PopUpDesign to your city.

You can keep your furniture looking its best for many generations to come by taking good care of it, avoiding environmental damage, cleaning it regularly, treating wear and tear as they occur, reoiling/rewaxing dry wood as needed. Read more about caring for your furniture.

No. PopUpDesign lists only the best quality designer furniture sourced directly from the manufacturer. Every ex display furniture  piece is accompanied by original packaging and assembly manuals if applicable. All furniture on PopUpDesign is either ex display or warehouse stock, so can be privy to some minor blemishes, marks or defects. If any, you’ll notice this is mentioned in the description of each item and it’s worth carefully considering each purchase.

However, our special showcase of Collectables features Iconic Furniture direct from the designers. Some of these items might be second hand or used furniture but this will always be indicated in the product’s description.

We do have a return policy if an item is faulty or you receive the wrong item. No refunds are issued for change of mind or mistaken purchase unless you contact us immediately (within 48 hours of purchase). Discover more details on returns and refunds

PopUpDesign promotes exclusive warehouse and display stock sales from top furniture, bathroom, lighting and outdoor brands in the country. They come to us when there’s stock to clear hence the cheap(er) price.

No. You can only place an order for items listed as available on PopUpDesign.

Due to the nature of the stock, once an item is sold out or no longer available at that time, we are unable to restock it. We recommend that if you love something, you purchase it when you see it to avoid disappointment.

Head to our Get Help page and drop us a line or give us a call if you have any further questions and we’d be happy to help.

Local pick up or delivery is available approximately 90 days after the 30th of each month. You will be notified by email or phone.

Pick Up: please bring your receipt of purchase and order number to claim your item. 

Delivery: you need to check your delivery and sign.

Ready to ship items are the ones that will be shipped from Italy/Europe the 30th of each month and it will be ready for collection or delivered approx. 90 days after.

Ready to collect items are the ones available in Australia and local pick up or delivery is available 7-10 days after your purchase.

Ex display furniture pieces are not second hand, as they haven’t been used in anyone’s home except in display homes, shops, or photoshoots. However, since they are not “out of the box” new, some items may have minor marks or scuffs on them.

Warehouse furniture comes from, well, warehouses. They are brand new and still in their original box.

Our Office and Warehouse are in Perth Wa, where we live and run our sister company Elementi Concept.

Once the orders get shipped from Europe we receive them in our Perth warehouse where we check and record them, we then send them all over Australia.

Please check our About page or get in touch here we would love to chat with you.