Where is PopUpDesign located?

Our Office and Warehouse are in Perth Wa, where we live and run our sister company Elementi Concept.

Once the orders get shipped from Europe we receive them in our Perth warehouse where we check and record them, we then send them all over Australia.

Please check our About page or get in touch here we would love to chat with you.

How long will my order take to arrive?

Local pick up or delivery is available approximately 90 – 120* days after the 30th of each month. You will be notified by email or phone.

*

*You may be aware many businesses are experiencing supply chain challenges as a result of the current Global Shipping Crisis.  This is creating more variability around order delivery dates.

Unfortunately, some matters are out of our hands, but please know we work very closely with our valued network of suppliers monitoring shipments to ensure we can best expedite delivery to our clients. 

Regional deliveries may also expect an addition to the stated estimated delivery date on an order of up to 2 weeks, dependent upon location.

Pick Up: please bring your receipt of purchase and order number to claim your item. 

Delivery: you need to check your delivery and sign.

How do I get the furniture items?

Purchase online and you will be notified when you can collect directly from our warehouse.

Pick up or delivery is available approximately 90  days after the 30th of each month. You will be notified by email or phone.

Pick up: please bring your receipt of purchase and order number to claim your item.

Delivery: You have to be available to sign for your purchase and verify that everything is in order before accepting the delivery.

Do I need to be home for the delivery? 

For added convenience, we offer local pickup and delivery.

Yes. You have to be available to sign for your purchase and verify that everything is in order before accepting the delivery.