Where is PopUpDesign located?

Our Office and Warehouse are in Perth Wa, where we live and run our sister company Elementi Concept.

Once the orders get shipped from Europe we receive them in our Perth warehouse where we check and record them, we then send them all over Australia.

Please check our About page or get in touch here we would love to chat with you.

What does “Ready to ship items” mean

Ready to ship items are the ones that will be shipped from Italy/Europe the 30th of each month and it will be ready for collection or delivered approx. 90 -120 days *after.

*You may be aware many businesses are experiencing supply chain challenges as a result of the current Global Shipping Crisis.  This is creating more variability around order delivery dates.

Unfortunately, some matters are out of our hands, but please know we work very closely with our valued network of suppliers monitoring shipments to ensure we can best expedite delivery to our clients. 

Regional deliveries may also expect an addition to the stated estimated delivery date on an order of up to 2 weeks, dependent upon location.

Why are your items cheaper?

PopUpDesign promotes exclusive warehouse and display stock sales from top furniture, bathroom, lighting and outdoor brands in the country. They come to us when there’s stock to clear hence the cheap(er) price.

Can I return an item? 

We do have a return policy if an item is faulty or you receive the wrong item. No refunds are issued for change of mind or mistaken purchase unless you contact us immediately (within 48 hours of purchase). Discover more details on returns and refunds

Will you come to other countries? 

Yes. We are in the process of rolling out our services to other countries. PopUpDesign will be offered to Australia in the first instance but other countries throughout 2021 and beyond. Contact us today to bring PopUpDesign to your city.

Can I view the furniture before purchasing it? 

Since designer furniture sales are carried out across the country, you can only view the items on offer online. However, our experienced team is more than capable of verifying the quality of every piece of furniture advertised.