Our Office and Warehouse are in Perth Wa, where we live and run our sister company Elementi Concept.
Once the orders get shipped from Europe we receive them in our Perth warehouse where we check and record them, we then send them all over Australia.
Please check our About page or get in touch here we would love to chat with you.
Warehouse furniture comes from, well, warehouses. They are brand new and still in their original box.
Ex display furniture pieces are not second hand, as they haven’t been used in anyone’s home except in display homes, shops, or photoshoots. However, since they are not “out of the box” new, some items may have minor marks or scuffs on them.
Ready to collect items are the ones available in Australia and local pick up or delivery is available 7-10 days after your purchase.
Ready to ship items are the ones that will be shipped from Italy/Europe the 30th of each month and it will be ready for collection or delivered approx. 90 -120 days *after.
*You may be aware many businesses are experiencing supply chain challenges as a result of the current Global Shipping Crisis. This is creating more variability around order delivery dates.
Unfortunately, some matters are out of our hands, but please know we work very closely with our valued network of suppliers monitoring shipments to ensure we can best expedite delivery to our clients.
Regional deliveries may also expect an addition to the stated estimated delivery date on an order of up to 2 weeks, dependent upon location.
Local pick up or delivery is available approximately 90 – 120* days after the 30th of each month. You will be notified by email or phone.
*
*You may be aware many businesses are experiencing supply chain challenges as a result of the current Global Shipping Crisis. This is creating more variability around order delivery dates.
Unfortunately, some matters are out of our hands, but please know we work very closely with our valued network of suppliers monitoring shipments to ensure we can best expedite delivery to our clients.
Regional deliveries may also expect an addition to the stated estimated delivery date on an order of up to 2 weeks, dependent upon location.
Pick Up: please bring your receipt of purchase and order number to claim your item.
Delivery: you need to check your delivery and sign.
Head to our Get Help page and drop us a line or give us a call if you have any further questions and we’d be happy to help.
Due to the nature of the stock, once an item is sold out or no longer available at that time, we are unable to restock it. We recommend that if you love something, you purchase it when you see it to avoid disappointment.
No. You can only place an order for items listed as available on PopUpDesign.
PopUpDesign promotes exclusive warehouse and display stock sales from top furniture, bathroom, lighting and outdoor brands in the country. They come to us when there’s stock to clear hence the cheap(er) price.